<!-- https://letsfindwhy.com/use-cases/research-agencies -->
<!-- title: Qualitative Research Software for Agencies - LetsFindWhy -->
<!-- description: Run client studies end to end: recruit and screen respondents, collect consent, let clients watch from a private backroom, and scale fieldwork with an AI moderator. -->

[Use cases](https://letsfindwhy.com/use-cases)

# Fieldwork software for qualitative research agencies

LetsFindWhy covers a qualitative study from recruitment to analysis in one place. Agencies recruit and screen respondents with a signup link, collect signed consent before every interview, let clients watch sessions live from a private backroom, and add an AI moderator when a study needs more interviews than the team has hours.

## Why agencies end up juggling tools

A typical study moves through a panel, a screener tool, a consent form, a video platform, a transcription service and a shared drive. Every hand-off is a place for a respondent’s data or a client’s deadline to slip.

## How agencies run a study in LetsFindWhy

1. **Recruit and screen** Keep each client study in its own project, and share its signup link or QR code with your panel provider. Every signup is verified by email, then answers your screener one question at a time, and nobody is told which answer screened them out.

2. **Collect consent before the interview** Attach consent forms to the study. Respondents read and sign them before their interview, in the language they signed up in, and the consent records outlive the recordings.

3. **Put clients in the backroom** Send clients the observer link. They watch live without appearing on screen and talk to your moderator in the Backroom chat, which respondents cannot see.

4. **Scale with the AI moderator** For the high-volume parts of a study, let the AI moderator run one-to-one interviews from your guide at any hour, then pull quotes for the debrief with Ask AI and the Responses page.

## Tips for better results

- Give each panel provider its own process and link. You can then follow each source separately and close one without touching the others.
- Bring in interviews recorded on Zoom or elsewhere. Uploaded files are transcribed and searchable alongside the rest of the study.
- Start consent forms from a template: it already names your organization and states your recording retention period, in every language of the study.

## Frequently asked questions

### Can clients watch without a LetsFindWhy account?

Yes. Observer links work for guests. Observers never share a camera or microphone, and respondents cannot see them in the participant list.

### Can we use our own panel or customer list?

Yes. Share the recruitment link with any panel provider, or paste respondents you recruited elsewhere straight in from Excel or Google Sheets.

### Do you support enterprise requirements?

The Enterprise plan adds single sign-on, data residency in the EU, US or APAC, and help with vendor security questionnaires.

## Learn more

- [Recruitment & screeners](https://letsfindwhy.com/docs/recruitment)
- [Consent forms](https://letsfindwhy.com/docs/consent-forms)
- [Upload existing recordings](https://letsfindwhy.com/docs/media-library)
