Customer interviews that run themselves
Write a discussion guide and our AI moderator interviews your customers — while your whole team watches live.
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How it works
Write your discussion guide
Start from a reusable template so every interview covers what matters.
Run the interviews
Moderate sessions yourself, or let the AI moderator conduct them for you.
Learn together
Your team observes live without joining the call, and recordings keep every insight on hand.
Everything a qualitative study needs
From the discussion guide to the quote in your report: interviews, observers, recordings, transcripts and analysis in one place.
AI Moderator
Host interviews yourself or let AI moderate them automatically
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Discussion Guides
Reusable question templates for consistent interviews
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Activities
Share images and collaborate on a shared whiteboard during interviews
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HD Video Interviews
Up to 1080p video for one-to-one interviews and small groups, in the browser with nothing to install
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Observer Mode
Bring your whole team along so everyone hears the customer firsthand
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Encrypted Calls & Recordings
Calls are encrypted in transit, and recordings are encrypted at rest and deleted when your retention window ends
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Recording
Record every interview automatically or with one click, then play it back or download the video
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Searchable Transcripts
Every recording transcribed automatically — search a word, jump to the moment
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Participant Recruitment
One shareable link and a screener that qualifies the right people
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Surveys
Free questionnaires behind a link, before or after your interviews
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Consent Forms
Participants sign before they join, with a record you can show an auditor
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Upload Existing Recordings
Bring in interviews you already have and get them transcribed automatically
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AI Agents & API
Run your research from Claude Code, another AI agent, or the REST API
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AI Analysis
Ask questions across every interview and get answers quoted from the transcripts
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Multi-Market Research
Interview in your respondents’ language while observers read along live in their own
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Ready to hear from your customers?
Start interviewing this week. Your free trial includes the AI moderator.